Privacy Policy

Our Commitment to Privacy

Your privacy is important to us. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

GlobalRoaming.com as "GlobalRoaming" has written this privacy statement to state our firm commitment to protecting our customer's privacy. The following discloses the information gathering and dissemination practices by GlobalRoaming for the web site: Eurail-Roaming.com

What information do we collect?

Non-identifying information and personal details are collected in the website. When filling the form, as appropriate, you may be asked to enter the following details: name, email address, postal address, phone, date of birth, Eurail Pass ticket details like: valid countries, category, validity period and Pass Cover Code or order number.

What do we use your information for?

Any personal details we collect from you will be used exclusively to process your order and maintain your account and services (i.e. to send to the email address you provide, information and updates pertaining to your SIM Card account and shipment) and to possibly contact you for quality research purposes (i.e. quality of connection, satisfaction with the Services, etc.). Non-identifying information may be used to for analysis, research or statistical purposes, to improve the website experience.

How do we protect your information?

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, encryption and managerial procedures to safeguard and secure the information we collect online.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating website, conducting our business, or servicing you, so long as those parties agree to comply with the same privacy policy. We may also release your information when the release is appropriate to comply with the law.

Except for the execution of SIM card transaction, personal details collected about the Eurail Passes and Pass holders will only be shared with Eurail Group G.I.E.

Online Privacy Policy Only

This online privacy policy applied only to information collected through this website and not to information collected offline.

Do we use cookies?

Yes, we do use cookies that are strictly necessary in order to provide you the registration, shipment, the service and to maintain the security of this web site.

This website uses also Google Analytics cookies:

We use a tool called “Google Analytics” to collect information about the use of this website. Google Analytics collects information such as how often users visit this website, what pages they visit when they do so, and what other sites they used prior to coming to this site. We use the information we get from Google Analytics only to improve this website. Google Analytics collects only the IP address assigned to you on the date you visit this site, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this site, the cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to this site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy.

You can have access to the cookies that are stored on your computer. Most browsers can be set to notify you when a cookie is stored on your computer. Most browsers can be set so that they do not accept cookies. However, this may affect your Internet experience. You can delete cookies from your computer also at any time. For more information on cookies please go to www.allaboutcookies.org.

Data Processing and Controller Identity

In accordance with EU Directive 95/46/EC, art 6 1.e, personal details will be kept for no longer than is necessary for the purposes to maintain your account and accounting purposes

We value your opinions and appreciate your comments. If you have any questions or concerns or if you want to correct, block or erase your personal details, please contact us: https://secure.eurail-roaming.com/contact

Or by mail to the following address of the Controller:

OSH3 Technologies ltd
Attn.: Compliance Officer GlobalRoaming.com
PO Box : 1346
GX11 1AA - Gibraltar

Right to correct, block and erase the data

In accordance with EU Directive 95/46/EC, art 10, at your request, we will correct, block or erase the data stored, provided that other laws do not conflict (e.g. accounting requirements for invoices).

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of the website.

Your consent

By using our site, you consent to our private policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

This policy was last modified on January 1, 2018